Reputation Is Everything
We’re in a new world, with new tools and opportunities to create a positive reputation, why keep the old tools, old ideas, and more that creates a negative reputation?
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A focus on the creative side of things to help you create the next big rift
It Must Be Monday!
Another dose of the Monday Report, written in the shadow of the Rockies, full of crisp mountain air. It’s like the blog version of “High Plains Drifter.”
Great or Not
When it comes to customer service, there are two options:crap or the most amazing, spectacular service ever offered.
I am currently [...]
Trim The Fat!
If a meeting is shortened from an hour to a half hour; the same amount of material will be covered. [...]
Confrontation! (Don’t worry, it’s not that bad!)
Confrontational…
The down side to “everyone share” is that you don’t learn how to be respectfully confrontational. Like Milton not demanding [...]
Growing or Swelling?
One of my favorite movies is “Tommy Boy.” Is it juvenile? Yes. It’s also hilarious and highly quotable. But there’s [...]
The Monday Report v 4.26.10
It’s like a biker gang of knowledge roaring into you cerebellum.
Service…
My harrowing tale of customer service gone wrong, at 60 mph.
It’s Almost Friday!
Don’t stop now! One more day until The weekend. Here’s a little pick me up to finish the week strong!
Building [...]
Mr. Black